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kirky
Status

All systems operational

Every part of Kirky, checked continuously. This page updates on its own; there is nothing to refresh.

All systems operationalLast checked: less than a minute ago
Components

The last 90 days

  • Widget and API

    The widget, sessions and answers.

    Operational
    90 days ago30 days agoToday

  • Knowledge search

    Search across your documents.

    Operational
    90 days ago30 days agoToday

  • Data queries

    Calls to your endpoints, from the browser.

    Operational
    90 days ago30 days agoToday

  • Actions

    Previews and confirmed changes.

    Operational
    90 days ago30 days agoToday

  • Centinela

    Live checks and the nightly review.

    Operational
    90 days ago30 days agoToday

  • Portal

    app.kirkyapp.com, for admins.

    Operational
    90 days ago30 days agoToday

  • Email

    Invitations, alerts and reports.

    Operational
    90 days ago30 days agoToday
Legend:OperationalDegradedOutage
History

Past incidents

MinorResolved

Slower answers from document search

Date
Affected:
Knowledge search
Duration
1 h 20 min

For about an hour, answers that search your documents took several seconds longer than usual. No answer was lost and no data was affected. Other layers worked normally.

  1. Resolved21:30

    Search latency is back to normal. We are adding capacity headroom so a burst of uploads can’t slow search again.

  2. Monitoring20:52

    The fix is in place and response times are recovering. We are watching it.

  3. Identified20:25

    A large batch of new documents was being indexed at the same time as peak traffic. We are rebalancing the work.

  4. Investigating20:10

    We are seeing slower answers from document search. We are looking into it.

No other incidents in the last 90 days.

Times in UTC.

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