01Why this policy exists
Kirky is shared infrastructure and speaks with your company’s voice. This policy keeps the service safe for every customer and fair to the people who use it. It applies to your organization and to everyone you give access to.
02Content and data
Don’t use Kirky to store, process or produce:
- Content that is illegal or that infringes someone else’s rights, including intellectual property and privacy
- Personal data you don’t have a legal basis to process, or sensitive personal data without the consent and safeguards the law requires
- Malware, spam, phishing or content meant to deceive or harass
03Security and the service
Don’t:
- Try to reach another workspace’s data, bypass a permission or break Kirky’s isolation (report it under our disclosure policy instead)
- Probe, scan or load-test the service without our written permission
- Get around query limits, rate limits or plan restrictions, or resell access without an agreement
- Attempt to extract the models, prompts or instructions behind the service
04Decisions about people
Kirky’s answers and Centinela’s warnings support people; they don’t replace them. Don’t use them as the only basis for a decision that has a legal or similarly significant effect on a person, such as hiring, firing, credit or access to a service, without human review.
05Your team’s privacy
If your admins review conversations or use Centinela over your employees’ work, tell your team first. The portal includes notice templates for this. Don’t use Kirky to monitor people beyond legitimate business needs.
06Tell people it’s an AI
The widget always says it is an AI assistant. Don’t hide, restyle or remove that disclosure, and don’t present Kirky’s answers as written by a person.
07What happens if the policy is broken
We may block a request, limit a user or suspend a workspace that breaks this policy or puts others at risk. We flag and a person decides: we don’t ban automatically, and we will tell you what we saw and how to fix it.
To report misuse, write to security@kirkyapp.com.